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Mission Vision & Values

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Mission

First Response’s mission is to be recognized as the synonym of the highest quality personalized home healthcare service provider- both regionally and internationally, by bringing a better health and quality of life for our clients and families in the community with reliable, compassionate and affordable care.

Vision

Our vision is to be the preferred one-point contact for the residents of the Middle East for all their healthcare needs at home, and be a community leader in providing home healthcare services, setting a new standard in care and customer facility with our core values.

Values

To achieve our vision, we adhere to the following guiding principles:

  1. Honesty and integrity;
  2. Compassionately caring for others;
  3. Open communication to improve health and quality of life for our patients;
  4. Continual innovation in an ever-changing environment;
  5. Above all, excellence in the service provided to our integral customer circuit.

And after all, here is the promise we bring to the table:

We’ll be there for you.

You never know when, you’re bound to need to consult with a doctor for general health checkup, seasonal fever, acute diseases, chronic illness, and more. In many situations, our loved ones could be physically weak and prefer to stay at home and even a visit to a doctor seems an uphill task. If given an option we would rather prefer an expert to give us a visit, rather than we having to visit him personally.

With years of experience under our belt, and seeing thousands of cases where healthcare is required at ‘your’ doorstep, we at First Response Healthcare understand that the most important thing in such cases is an expert’s promise.

A Promise, that no time will be wasted in getting to the required place.

A Promise, that you will get the best person for the job.

A Promise, that one will come fully prepared for the situation.

That’s why we have devised our entire organization to meet these needs, in structured, efficient and quick processes. A team that makes one promise and works every minute, every day, to keep it…

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